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Return & Refund Policy

Each Heel the Girl order is prepared with care and intention. 
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All sales are final. We do not accept returns or offer refunds. 
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However, if your item arrives damaged or incorrectly, please contact us within 3 days of delivery at contactheelthegirl@gmail.com with your order number and description of the issue with photos.
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Approved claims may qualify for a replacement, issued at our discretion.
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We appreciate your understanding and support of our small business.

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We reserve the right to deny replacement requests that do not meet the above requirements.

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Order Cancellations
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To request a cancellation and/or make an adjustment, please contact us within 24 hours after placing your order at contactheelthegirl@gmail.com with your order number.

 

Once an order has been processed, it cannot be cancelled, modified or refunded.

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